Fire safety for purpose-built blocks of flats

Privacy policy

for www.knowtheplan.co.uk

At the London Fire Brigade we are committed to safeguarding and preserving the privacy of our visitors.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

This Policy may be updated from time to time so please review this Policy regularly.

Information collected

We do not collect tenant specific information.

We do collect Landlord and stakeholder information to understand who is accessing the available material and support the running and maintaining our information website. Information collected may include;

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you complete a form following a request for further information or download.
  3. Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We use cookies where appropriate to gather information about your computer in order to assist us in improving our service to you through the website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. If you reject or delete the cookie placement you may find that the service you received from the website is influenced.

Use of information collected

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us relating to our services or material.
  2. To provide information to you relating to other material that may be of interest to you in the future.
  3. To inform you of any changes to our website, services or materials.

If you have previously received services or materials from us we may provide to you details of similar services or materials that you may be interested in.

Third parties

We do not allow third parties to use any data provided.

Storing data

We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely in the UK.

Sending of information

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Third party links

This website may include links to third parties. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £15 to cover costs incurred by us in providing you with the information.

Contacting us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy.